Tag: support center

Website Cryptocurrency Mining

Meet Block our new support chatbot

A website update is being pushed live today for our new AI chatbot. His name is Block and he needs some help to learn about the project and how he can help users. Over time the questions that come in will be linked to existing and new support articles which will form the backend interface…
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November 27, 2018 0

Changes to the referral and support programs

Referral System Since exchange listing we have been targeted by a lot of referral and mining fraud. The vast majority of the referral fraud is coming from a few countries and we feel that we can not justify the referral rewards in these regions. We believe this has more to do with the IP restrictions…
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November 17, 2018 0