Activation mail can't reach mail-box

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This topic contains 2 replies, has 1 voice, and was last updated by  Jakub 9 months ago.

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  • #5167 Reply

    Jakub

    Hi,

    So after some 50+ attempts to get activation e-mail, it seems not to connect with Yahoo servers.
    Is it peculiar problem with a server or wide-spread problem?

    Thanks in advance, JJ.

    #5173 Reply

    James

    Hi Jacob,

    We have a problem with Yahoo mail deferring emails from our outgoing mail provider Sendgrid. If you send us your email address privately at https://jsecoin.com/contact/ we can manually confirm the account for you. We have also applied for a new postmaster account at yahoo mail. Sendgrid support haven’t been too helpful in solving the problem as it seems like it is not something we have done but a problem with a shared IP address pool.

    #5180 Reply

    Jakub

    Hi James,

    Thx a lot for quick reply and explanation.
    If only every company had such good support as you guys do.

    Thx again, JJ.

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