Created but not exists

Front Page Forums Platform Mining Created but not exists

This topic contains 5 replies, has 2 voices, and was last updated by  James 3 weeks, 2 days ago.

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  • #1428 Reply

    skorpio08

    No match for email and password in the database, please try entering your details again
    And no confirmation mail / password rec mail received.
    Have some JSECoins but cant access.

    #1433 Reply

    James

    Hi Skorpio08 could you send us a note with the email you used to register so we can look into this for you. Have you tried the password reset option on the login page? Also try adding noreply@jsecoin.com to your email address book.

    #1439 Reply

    skorpio08

    i cant found where to send you a note. i send trought here
    skorpio0876@hotmail.com created about 2a.m. 16/oct

    tried to reset password, but no confirmation message/mail in my box. Tried to register with same data, no confirmation/denegation message.

    #1451 Reply

    JSE Admin
    Keymaster

    Hi skorpio, so I checked and your account is in the database, it’s just the password doesn’t match. This means you wont be able to setup another account with the same email address. Did you try adding noreply@jsecoin.com to your email address book and then resetting the password using the “forgot password” link on the login page? It sounds like your email provider may be blocking emails as the account was never confirmed either although I’ve now done this manually.

    #6896 Reply

    Claire

    Hello
    No confirmation email has come through, could you possibly verify me so I can start mining?

    #6899 Reply

    James

    Is it the same email address as above? If so it’s already confirmed. Try adding noreply@jsecoin.com to your email address book if not and check the spam folder just in case it ended up in there.

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