Mining app not working

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This topic contains 2 replies, has 1 voice, and was last updated by  James 2 months, 3 weeks ago.

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  • #6143 Reply

    Daryl

    Hello,
    I installed the JSECoin desktop app as soon as it was released and it was working fine. After a couple of weeks I received a notice that the Alpha version was expired and I needed to update. I did and have not had a working version since. I have tried multiple updates, installs, un-installs Etc and nothing works. I can open the app and successfully log in, however all my balances are zero, and my account info is blank. Logging in through the web platform correctly shows all my information.

    Appreciate if someone could look into this.
    Thanks!

    #6144 Reply

    James

    That’s strange. I’ll speak to John and see if he knows what it could be that’s causing it.

    Latest version is here if you could try that: https://jsecoin.com/downloads/

    #6145 Reply

    James

    If that doesn’t work could you just send us a note (https://jsecoin.com/en/support/contact) with your email address or user ID so we can take a look from here and see what is going on.

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