Problem – Set Account Pin Number

Front Page Forums Public Support Problem – Set Account Pin Number

This topic contains 39 replies, has 2 voices, and was last updated by  Sandy 4 days, 3 hours ago.

Viewing 15 posts - 1 through 15 (of 40 total)
  • Author
  • #6390 Reply


    How do I set the PIN in my account?
    When entering any number shows an error – Pin numbers do not match, please check and try again

    Although 4 characters, at least 12 characters – does not work!

    #6394 Reply


    When I got notified to set my pin, the second field automatically showed my email address..
    Change that to the pin number so that you enter the same pin number in both fields and then submit.. that worked for me.

    #6395 Reply


    Yep sorry about that some browsers were autofilling the pin fields. I’ve done a fix which should now fix this but basically box one is for the pin and box two is to reenter the pin.

    #6411 Reply

    John b

    I did not get a setup pin and now it ask for pin without me setting it.

    #6418 Reply


    I believe you set the pin yourself, there is no pre pin code if that is what you are asking.

    #6419 Reply


    In order to confirm your new pin number you need to put it into both of the boxes when you are asked to set it up. In some cases the second box may have been auto-filled with an email address. Please delete this and enter the same pin in here.

    If you have not received the notification to set up a PIN please try refreshing the page and logging back into your account.

    #6515 Reply


    How do I set my pin I have tried logging off and re logging but no box shows up asking to set pin. Please advise.

    #6534 Reply


    Glenda are you using the platform? At

    #6806 Reply

    rhudy ruiz

    can we retrieve the pin number i forgot mind… i cannot transfer when i test transfer

    #6810 Reply



    #6919 Reply

    Robert Chalmers

    It seems I was never asked to set up a PIN number? How do I do so? I can’t access my platform api without it

    #6988 Reply


    Guys where do we set up the pin code? I cant find it. Can anyone help me on this?

    #7259 Reply


    unable to transfer funds as you need a pincode for this? Dunno what it is, tried it as I tried to remember it, but no go
    so I have coins but cannot transfer them as they I do not have my pin anymore? how to solve that? please reach out to me.

    #7277 Reply

    ahmed bamkik

    can we retrieve the pin number i forgot mine i cannot transfer when i test transfer
    please do sth about it it s been a while i mine in your wonderfull platform…please do sth

    #7292 Reply

    James Bachini

    The pin number can’t be reset because it is designed to prevent removal of funds if a user has their email account compromised. There is an option to guess 3 times per six hour period. It’s normally something you’ve used before or a number that is familiar.

Viewing 15 posts - 1 through 15 (of 40 total)
Reply To: Problem – Set Account Pin Number
Your information: