This topic contains 39 replies, has 2 voices, and was last updated by Sandy 4 days, 3 hours ago.
June 28, 2018 at 2:53 pm #6390
How do I set the PIN in my account?
When entering any number shows an error – Pin numbers do not match, please check and try again
Although 4 characters, at least 12 characters – does not work!June 29, 2018 at 12:17 pm #6394
When I got notified to set my pin, the second field automatically showed my email address..
Change that to the pin number so that you enter the same pin number in both fields and then submit.. that worked for me.June 29, 2018 at 5:28 pm #6395
Yep sorry about that some browsers were autofilling the pin fields. I’ve done a fix which should now fix this but basically box one is for the pin and box two is to reenter the pin.July 2, 2018 at 6:08 pm #6411
I did not get a setup pin and now it ask for pin without me setting it.July 4, 2018 at 4:05 am #6418
I believe you set the pin yourself, there is no pre pin code if that is what you are asking.July 4, 2018 at 9:21 am #6419
In order to confirm your new pin number you need to put it into both of the boxes when you are asked to set it up. In some cases the second box may have been auto-filled with an email address. Please delete this and enter the same pin in here.
If you have not received the notification to set up a PIN please try refreshing the page and logging back into your account.July 17, 2018 at 3:14 am #6515
How do I set my pin I have tried logging off and re logging but no box shows up asking to set pin. Please advise.July 21, 2018 at 8:20 pm #6534
Glenda are you using the platform? At https://platform.jsecoin.comAugust 20, 2018 at 4:47 am #6806
can we retrieve the pin number i forgot mind… i cannot transfer when i test transferAugust 20, 2018 at 10:55 am #6810
JamesSeptember 3, 2018 at 5:15 pm #6919
It seems I was never asked to set up a PIN number? How do I do so? I can’t access my platform api without itSeptember 11, 2018 at 2:39 pm #6988
Guys where do we set up the pin code? I cant find it. Can anyone help me on this?October 11, 2018 at 1:40 pm #7259
unable to transfer funds as you need a pincode for this? Dunno what it is, tried it as I tried to remember it, but no go
so I have coins but cannot transfer them as they I do not have my pin anymore? how to solve that? please reach out to me.October 13, 2018 at 7:47 am #7277
can we retrieve the pin number i forgot mine i cannot transfer when i test transfer
please do sth about it it s been a while i mine in your wonderfull platform…please do sthOctober 15, 2018 at 10:27 am #7292
The pin number can’t be reset because it is designed to prevent removal of funds if a user has their email account compromised. There is an option to guess 3 times per six hour period. It’s normally something you’ve used before or a number that is familiar.