referrals

Front Page Forums Platform Mining referrals

This topic contains 9 replies, has 2 voices, and was last updated by  joseph 11 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #4965 Reply

    joseph

    I referred my mother today and my referrals still say 0. how long does it usually take for the referral and credit to show? she used the link given to me on the referrals page, and she started mining. it’s been several hours already. just wondering.

    #4967 Reply

    joseph

    update: i’m assuming its be4cause shes yet to confirm her email…however the welcome letter never came. she tried to have it resend, but nothing

    #4976 Reply

    JSE Admin
    Keymaster

    Hi Joseph, yes it wont go through until that email is confirmed. Also if you are on the same external IP address i.e. in the same house it will get declined as a duplicate.

    #4980 Reply

    joseph

    shes in another town on a different network. ill get with her today

    #4984 Reply

    joseph

    ok i referred another friend of mine and he is having the same issue… the system asks him to verify email, but no email verification is being sent.

    my mother is using yahoo and he uses hotmail…

    if need be, I can supply you with their email addresses. They both have tried the resend…. they have checked spam folders… even ran an email search…nothing

    Not trying to bug, but I’d like to cash in and if it is a system issue, i’m sure you all would like to be made aware.

    #4987 Reply

    JSE Admin
    Keymaster

    Hi Joseph,

    We use Sendgrid for outgoing email, if you can send me the email addresses I’ll check the logs and find out why they didn’t go through.

    Contact

    Thanks,

    James

    #4990 Reply

    joseph

    sorry different time zones, had fallen asleep.. it did send to my friend, finally, but it took several hours. I had not had a chance to follow up with my mother [email removed]. I will later today.

    #4991 Reply

    joseph

    ok my mother said as of this morning (an hour ago) that she still has yet to get the email… it’s [email removed]

    #4998 Reply

    James

    Hi Joseph,

    I think we had a problem with Yahoo receiving emails from Sendgrid, these were actually deferred rather than dropped because of limiting on the mail provider. This means she might get the emails come through at a later date. For now I’ve manually confirmed her account and put through a manual referral credit to your account. Apologies for any inconvenience caused.

    Kind regards,

    James

    #5006 Reply

    joseph

    ty!

Viewing 10 posts - 1 through 10 (of 10 total)
Reply To: referrals
Your information: