James Bachini

Website Cryptocurrency Mining

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Viewing 15 posts - 1 through 15 (of 73 total)
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  • in reply to: Withdraw #7696

    James Bachini
    Keymaster

    Hi Marc, this would be a lot simpler. It’s hard to do well though and there are a whole load of legal issues to contend with which is why we are reliant on 3rd parties for exchange.

    Hi Dmitry, it sounds like the email confirmation isn’t getting through. Could you add noreply@jsecoin.com to your email address book to make sure it’s not getting spam filtered. Also if you could send us your email address privately we can check to see if it’s being blocked by sendgrid. https://jsecoin.com/en/support/contact/

    in reply to: Not earning anything #7695

    James Bachini
    Keymaster

    Hi Fischer, nothing wrong but it sounds like all the people in the school might be on the same IP address. On the publisher mining there is a limit of one reward per ip address per 24 hours unfortunately.

    in reply to: Reward Site Users By Sharing JSE With Them #7694

    James Bachini
    Keymaster

    There’s a few ways you can do it. One is just using javascript to switch out the user ID of who gets the rewards.

    Something like:
    if (Math.random() > 0.5) {
    // enter the first users code minus the script tags
    } else {
    // enter the second users code
    }

    The 0.5 is 50% you can adjust this to whatever ratio you want.

    A more advanced option would be to record each user as a subID and then use the developer API to check balances and send out tokens from the main account. This is a bit more involved, see https://developer.jsecoin.com

    I can code up a working example of the above code if you want me to. Just surround the whole lot in script tags and remove them from the code snippet you get from the platform and it should work.

    in reply to: Account suspended #7691

    James Bachini
    Keymaster

    It’s not PPC traffic.

    I believe we shouldn’t allow people to automate bot nets that take all the mining rewards. We need to prevent this and it’s pretty much impossible to do in real-time. We currently collect data to analyse while rewards go into the 7 day pending period.

    If it’s clearly automated, scaled bot traffic and someone trying to abuse the system it’s my opinion that the account should be suspended before they can withdraw funds to exchange. This protects the existing stake holders and prevents abuse of the system. The scammers will complain and more so if we don’t respond to support queries in a timely fashion which has been the case recently.

    If there’s something else we should be doing differently or you feel they should be allowed to keep tokens generated in this way then I’m open to suggestions.

    in reply to: Аccount has been suspended #7690

    James Bachini
    Keymaster

    Hobo Joe, this isn’t PPC traffic, this is site owners that are running 1000’s of impressions of automated bot traffic we are talking about. If you find a user has run this type of traffic what should we do?

    Bare in mind that it’s near on impossible to detect in real-time so the funds will have to accumulate in pending until there is enough data to analyse.

    I’m open to suggestions but allowing the network to be abused by this stuff isn’t really a viable option. I appreciate you are trying to help but I can’t see a good solution where the scammer doesn’t end up complaining and existing genuine stakeholders are happy as well.

    in reply to: Account being suspended #7689

    James Bachini
    Keymaster

    My thoughts are that if someone complains that their account got hacked and the funds were exported to a second account then the best thing to do is lock both accounts so it prevents any further loss of funds. We are not banning them but once we’ve heard from both parties it’s normally pretty obvious what has gone on.

    We had an issue this week with a hacker brute forcing known usernames and passwords, then exporting coins if they hadn’t set up a pin yet (dormant account) or had write access to the API. Fortunately we managed to prevent the loss of funds and they will eventually be returned to the accounts from which they came.

    I feel we’ve done everything we can to prevent this kind of attack. For some of these users, you could just google their email address and the password they are using for all their accounts is displayed in the search results. It’s really hard to protect people who don’t use good account security. Should we just stand by and watch them get hacked? In my opinion no. Cryptocurrency can’t go mainstream unless there is some protection for non-technical users who don’t understand 2fa or the benefits of using a different password for each account.

    Also please bare in mind we aren’t just suspending peoples accounts for the sake of it or if they refer a single user that doesn’t mine. The accounts that generally get suspended are clearly trying to abuse the system with mass registrations or high volumes of bot/ptc traffic.

    We were slow to respond to support queries and got behind during web summit and that hasn’t helped the situation.

    With regards to the referral bonus once a coin is mined, it wouldn’t really solve the issue as a bot could be programmed to just click the mining button after registration and idle until tokens come in. Because our source code is open it’s quite hard to push something like this out and not make it obvious about how to get around it. We are working on some stuff currently which should help resolve both the issue with referral and publisher mining fraud and we will put some details up once we get closer to rolling it out.

    The problem with issuing a warning is that we are basically saying that scammers should be allowed to get away with it for a certain period. How much of a dilution to the circulating supply and ultimately their stakeholdings are genuine users willing to accept? It would be easier for us to just ignore it and let everyone have a free for all, perhaps I wouldn’t get compared to a Nazi quite as much, but it’s not the right thing to do and I believe the team do a great job of dealing with this in as ethical and transparent manner as possible.

    Moving forwards we need to improve the technology and support so that we can make the entire system more efficient and automated at fighting fraud. I don’t think there will ever be a 100% finished solution to this that prevents everything perfectly but we can certainly make improvements.

    in reply to: Account being suspended #7666

    James Bachini
    Keymaster

    Hi Sofee, your account wasn’t actually suspended because of fraud. A coincode was imported into your account on Thursday April 29th for 2000 JSE from another account and then withdrawn to the ERC20 wallet. The user that the coincode was exported from then contacted us to say that this wasn’t authorized and their account was compromised. We’ve suspended the account for now until we can figure out what went on. Do you know anything about the import of the coincode?

    Thanks Aturo, I think you are right that we need better real-time bot detection and a way to catch mining and referral fraud earlier or in real time. I spoke with John today about TensorFlow and the possibility of creating a machine learning algorithm that could process client-side data and we could “teach” it what’s a bot and what’s not. Something like this is a lot of work but would be really good for the project.

    Anon, we do listen. It’s just not fair to other users if we open up your account if it created the tokens based on obviously fraudulent methods. Dave had one guy email in a whole bunch of ID, stats etc. Then when we looked through the referrals this morning they all had almost identical email addresses with just a number changed by one digit each time which is just ridiculous.

    in reply to: JSEcoin – Inspiring Brainstorm Ideas #7655

    James Bachini
    Keymaster

    Apologies Rob, I just found this post had a “pending” status while cleaning up the forums. Not sure why it didn’t get posted straight away but it’s here now. Thank you.

    Community chat page could be interesting or something like steem.it where non technical users can create content and earn rewards.

    Offline reward cards I would love but it’s really hard to do well and a bit beyond us at the moment. Perhaps getting listed with Monaco/Crypto.com and utilizing their metal visa cards might be an option in the medium-term.

    Loans, this is something I’ve just started to see where companies are offering crypto backed fiat loans. So you don’t have to sell your crypto and can get some cash by locking them up. It’s an interesting concept. Eventually blockchain and new tech companies should expand into loans/mortgages/insurance and other areas that are ripe for disruption in the fin-tech sector.

    in reply to: Аccount has been suspended #7654

    James Bachini
    Keymaster

    I’m not sure I understand the question there Capricorn?

    in reply to: Withdrawal Issue #7641

    James Bachini
    Keymaster

    I just checked and this look like it went through eventually and is showing on etherscan.

    Also not sure why but your post was marked as pending so only just got published and I moved it to public support. Let me know if it’s still missing but I think it’s sorted already. Apologies for the delay.

    in reply to: referrals #7638

    James Bachini
    Keymaster

    Tatiana, are they in pending? Should go through to your main balance after seven days. If not then it might be due to duplicate IP address of an existing user or the new user not clicking the confirmation email link.

    in reply to: Pending Rewards #7637

    James Bachini
    Keymaster

    Hey it’s a rolling 7 day system so if you continue to mine you will always have pending rewards. So for example yesterdays earnings will go out next Saturday and today’s earnings will go out next Sunday.

    in reply to: sell JSEcoin #7636

    James Bachini
    Keymaster

    Yeah that’s the issue with a lot of fiat payment systems and why it’s so hard to do fiat > crypto payments. Someone could use a fake credit card to buy tokens or a hacked paypal account or just say their account got hacked and the payment will be reversed even weeks after it went through, by which time the crypto funds are long gone.

    in reply to: Account being suspended #7635

    James Bachini
    Keymaster

    The reason the questions have been unanswered is because the whole team was at a conference this week and we are still playing catch up. It’s now 11am on a Sunday and I haven’t seen my family all week but instead of spending time with them I have to answer scammers that are upset because they sent fake traffic or fake referrals and feel they should be allowed to get away with it.

    If we allow the network to be overrun with fraud then it will devalue the holdings of genuine users. For every coin that gets paid out to a scammer we are diluting the value of every other users funds. Fraud is a constantly evolving threat and we can’t catch it in real time or with a completely automated system. It requires manual checks, analysing stats and traffic patterns and generally hard work to prevent it.

    We have the seven day pending period in place so we have enough data to look at the stats and check what is real and what is fraudulent. If anyone could devise a way to prevent this in a real-time decentralized manner then great I’d be all ears but I don’t think that’s possible at this time. Until then we will continue to work hard to fight against fraud on the network and protect genuine users holdings.

    in reply to: Аccount has been suspended #7634

    James Bachini
    Keymaster

    We do respond to requests from suspended accounts. The whole team was at a conference last week which is why support wasn’t as good as it normally is. It’s not often we get behind but we are still catching up now. We aren’t intentionally trying to drop this post down but will move it to a new public support forum because myself and other users are getting tiered of listening to people complaining about not being able to scam the system.

    We don’t suspend an account for a couple of referrals, we block scammers that are obviously trying to create fake registrations or send fake traffic. You wont lose everything for using a VPN, not even sure where this has come from?

    How would a user happen upon a network of bots? This is just ridiculous, if you send a bunch of bot traffic to the site then expect it to get flagged by the fraud filters. This doesn’t happen by accident, users are buying cheap bot/rotator/ptc traffic and then wasting our time complaining about it when the account gets flagged.

    Bottom line is don’t waste your time trying to send fake referrals or fake traffic to the system as it just wastes yours and our time and you wont profit from it. Our fraud filters are improving all the time and we are doing manual checks as well. If we allowed this stuff to go on, and plenty of alternative projects out there do, then we would just be diluting the circulating supply which would lower the stakes of genuine users.

    We will continue to work hard fighting the constantly evolving threat of fraud on the network.

Viewing 15 posts - 1 through 15 (of 73 total)