This topic contains 9 replies, has 2 voices, and was last updated by Dave 1 week, 6 days ago.
February 9, 2018 at 8:29 pm #5462
Noticed Norton is now flagging the platform mining as malware, going to defeat the purpose of the coin of this isn’t handled abruptly.February 10, 2018 at 8:16 am #5467
I checked using Norton’s URL tester and it said it was unrated, see screenshot attached. We will drop them an email and give them a follow up call on Monday morning to double check and find out what is happening.February 10, 2018 at 4:45 pm #5468
Seem to be flagging the process rather than the web URLFebruary 10, 2018 at 4:46 pm #5469
AnthonyFebruary 13, 2018 at 9:42 am #5477
I can’t believe they consider a “JSCoinminer website” an intrusion attack. Especially the platform.jsecoin.com domain which is only used by self-miners who want to log in and mine tokens. Thanks for sending this in, Dave is handling it and will push for a whitelisting.February 14, 2018 at 1:08 pm #5487
A swift response from Norton and we’ve been given the all clear, as can be seen in their response below. Any further issues then please let us know
In relation to submission 73938.
Upon further analysis and investigation we have currently rated the URL as green in safeweb.norton.com: https://safeweb.norton.com/report/show?url=platform.jsecoin.com
Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.
For more information on best practices to reduce false positives:
Please contact our technical support department for further assistance:
Norton product support: http://www.symantec.com/norton/support/index.jsp
Symantec Enterprise support: http://www.symantec.com/business/support/index?page=hom
Symantec Security Response
https://www.symantec.com/security-centerMay 4, 2018 at 4:55 pm #6035
I just got a warning from Norton about JSECoin on May 4, despite Norton still rating the URL as green.May 4, 2018 at 5:34 pm #6036
I talked to Norton, and they said that the website developer needed to submit a PLU file to unblock the plugin.May 4, 2018 at 6:44 pm #6037
Thanks for reporting this. I will get in touch with them to try and sort this out. I’ll post their response here and let everyone know when the issue is resolved.
ThanksMay 8, 2018 at 8:45 am #6056
Just to update that I spoke to a Norton representative on the telephone at the end of last week to discuss the issue. He outlined a small verification process that was required which he assured me would stop JSEcoin being blocked for anyone using Norton. We have submitted the necessary information which may take up to 2 weeks to process so hopefully this should have resolved the issue.
I will update again as soon as I have received confirmation.