Platform mining now blocked by Norton

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This topic contains 14 replies, has 2 voices, and was last updated by  dario 1 week, 4 days ago.

Viewing 15 posts - 1 through 15 (of 15 total)
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  • #5462 Reply

    Anthony

    Noticed Norton is now flagging the platform mining as malware, going to defeat the purpose of the coin of this isn’t handled abruptly.

    #5467 Reply

    JSE Admin
    Keymaster

    Hi Anthony,

    I checked using Norton’s URL tester and it said it was unrated, see screenshot attached. We will drop them an email and give them a follow up call on Monday morning to double check and find out what is happening.

    norton av

    #5468 Reply

    Anthony

    Seem to be flagging the process rather than the web URL

    Norton

    #5469 Reply

    Anthony

    Norton

    #5477 Reply

    James

    I can’t believe they consider a “JSCoinminer website” an intrusion attack. Especially the platform.jsecoin.com domain which is only used by self-miners who want to log in and mine tokens. Thanks for sending this in, Dave is handling it and will push for a whitelisting.

    #5487 Reply

    Dave

    A swift response from Norton and we’ve been given the all clear, as can be seen in their response below. Any further issues then please let us know

    In relation to submission 73938.

    Upon further analysis and investigation we have currently rated the URL as green in safeweb.norton.com: https://safeweb.norton.com/report/show?url=platform.jsecoin.com

    Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.

    For more information on best practices to reduce false positives:
    https://www.symantec.com/content/en/us/enterprise/white_papers/b-to_increase_downloads-instill_trust_first_WP.en-us.pdf

    Please contact our technical support department for further assistance:
    Norton product support: http://www.symantec.com/norton/support/index.jsp
    Symantec Enterprise support: http://www.symantec.com/business/support/index?page=hom

    Sincerely,
    Symantec Security Response
    https://www.symantec.com/security-center

    #6035 Reply

    Charles Oliner

    I just got a warning from Norton about JSECoin on May 4, despite Norton still rating the URL as green.

    #6036 Reply

    Charles Oliner

    I talked to Norton, and they said that the website developer needed to submit a PLU file to unblock the plugin.

    #6037 Reply

    Dave

    Hi Charles,

    Thanks for reporting this. I will get in touch with them to try and sort this out. I’ll post their response here and let everyone know when the issue is resolved.

    Thanks

    #6056 Reply

    Dave

    Just to update that I spoke to a Norton representative on the telephone at the end of last week to discuss the issue. He outlined a small verification process that was required which he assured me would stop JSEcoin being blocked for anyone using Norton. We have submitted the necessary information which may take up to 2 weeks to process so hopefully this should have resolved the issue.

    I will update again as soon as I have received confirmation.

    #6272 Reply

    Dario

    Hi,
    any news?
    I have same problem: Norton block my website due JSECOIN mining…
    Thank you!
    Dario

    #6273 Reply

    James

    Hi Dario are you sure this is because of the JSEcoin code? We thought this was sorted and we are currently being shown as OK in their website panel:

    screenshot

    #6281 Reply

    Dario

    Hi!
    I will check again next monday, in office i’m under norton firewall that stop traffic due to mining script, I will check again and i will post you an image 🙂
    Thx

    #6282 Reply

    James

    Thanks Dario, Dave contacted them as well. I think there is an issue because we’ve had a few reports in.

    Let me know how it looks on Monday and we will follow up with Norton from here too.

    #6311 Reply

    dario

    hello,
    I post here the error:
    alert1
    mean: web attack: JSCoin miner website detected

    alert2
    mean: the traffic from IP addres xxxxxx will be blocked from client for next 600 seconds (from xxx to xxx date)

    My PC have Symantec Endpoint Protection, i don’t know if is Norton or other.

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